Grace is custom-built and deployed for you — not a tool you have to figure out. Here is exactly what happens, and who does what.
Two of them are ours. Two of them are yours, and neither takes long.
A short guided form captures three things: your brand voice, your business facts, and your rules of engagement. It asks how you speak, what you offer, and where Grace should hand off to a human. You complete it once, and it shapes everything she becomes.
We train Grace on everything you shared, until she sounds unmistakably like you. This is the work you are hiring us for, and it is not something you will ever be handed a wizard for.
You test her, read how she responds, and tell us what to adjust. One structured round of revisions — not endless back and forth. Nothing goes live until you give the word.
Grace goes live across your channels. From then on she answers, sorts, books, and follows up — and you will watch every moment she catches from a simple dashboard.
The clock starts when your intake is complete, because the build is the fast part. Most of the waiting is simply people finding a moment to write their answers.
Anything that changes often is yours to edit, and it reaches her immediately. Anything that shapes how she speaks comes to us, so she never drifts off brand.
Change them in your dashboard and Grace will know within moments.
Send a request and we handle it — this is the part that keeps her on brand.
Book a call and we will talk through your business, your people, and how Grace would work for you.
Book a call